In the digital age, business differentiation and growth are significantly dependent on CX. We are delighted to bring you visionary leader - Yaquta Mandviwala, Partner at Bain & Company, who leads the India Customer Strategy & Marketing practice.
This webinar will cover how brands and organizations have successfully created winning brands and made business decisions with CX. Get a holistic view of the evolution of CX, tools of the trade, and learn how to develop and implement a successful CX strategy.
Does your company’s purpose create real value? Many organizations sought to define a purpose, but leaders know it is not easy and 70% of them fail to reach the stated goals.
The good news is that designing great a CX program is getting easier with the rise of the predictive analytics.
Join our webinar to find the most proven formula to drive sustainable financial results. Hint: customer-centric companies perform better than peers.